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Discover How To Grow Your Business, Increase Revenue, and Create Loyal Customers

Grab your FREE copy of the #1 best-selling book, Customer Service Success. It is filled with proven, world-class strategies and tools to assist you in hitting your customer experience goals. From elevated NPS Scores to growing your customer database, you’ll find the step-by-step recipe to achieve your customer service goals inside.

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“David Brownlee is the Customer Service Whisperer”
- Adrian Ma I NPR, Planet Money

Discover How To Grow Your Business, Increase Revenue, and Create Loyal Customers

Customer Service Success is filled with proven, world-class strategies and tools to assist you in hitting your customer experience goals. From elevated NPS Scores to growing your customer database, you’ll fi nd the step-by-step recipe to achieve your customer service goals inside.

GRAB YOUR COPY NOW
selected
“David Brownlee is the Customer Service Whisperer”
- Adrian Ma I NPR, Planet Money

AS SEEN ON

ARE YOU FACING THESE CHALLENGES?

  • Have you ever struggled to get your frontline team to deliver excellent customer service?
  • Do you struggle to find the time to train your staff on how to treat your customers?
  • Are you searching for a customer service training system and expert to educate your employees and get you actual results?

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HOW WOULD YOU LIKE TO?

Turn around upset customers

Create an endless stream of referrals for your business

Gain 5-star reviews for your business Online

Create loyal fan customers that will never leave you

Gain actionable insights that can be immediately applied to enhance your overall customer service strategy

Embrace a results-driven approach, turning theory into tangible improvements in your customer service performance

WITH THIS BOOK, YOU'LL BE ABLE TO:

  • Build Customer-Loyalty: Uncover the secrets to creating loyal customers who not only return but also become brand advocates, driving positive word-of-mouth and referrals.
  • Elevate Your NPS Scores: Understand the keys to achieving high Net Promoter Scores (NPS), a crucial metric indicating customer satisfaction and loyalty.
  • Grow Your Customer Database: Learn tactics to organically grow your customer database, enabling you to engage with a larger audience and build meaningful relationships.
  • Optimize Your Customer Experience: Implement tools and techniques to optimize every touchpoint in the customer journey, ensuring a seamless and delightful experience for your customers.
  • See ​Immediate Impact: Start seeing the positive impact on your business and customer satisfaction right away by applying the principles outlined in the book.

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THIS IS WHY I DO, WHAT I DO

READ WHAT OTHERS HAVE TO SAY ABOUT DAVID'S CUSTOMER SERVICE SUCCESS BOOK

Excellent Guidance for anyone in Sales, Customer Care or Marketing
You can hear David's voice throughout this book. Outstanding tips from someone who has trained so many people throughout the years.

David Always Delivers!
I’ve read tons of Customer Service books and have worked in the business for 20 years. This is the best I’ve read! Great tools and very helpful strategies!

Exponential business growth!
I have been reading and applying David's strategies on customer service for nearly half a decade. My businesses have grown exponentially through leveraging customer service to increase revenues from repeat business and gaining referrals across the globe. David keeps it simple, relatable, and practical for anyone starting a career in customer service to the Fortune 100 CEO. This is truly World-Class!

Invaluable read for anyone with a customer-facing business!
David shares a lot of useful tools and ideas on how to provide great customer service. It's easy to follow and I like the exercises for my employees at the end of every chapter.

You're not just getting a book; you're acquiring a valuable resource that can transform your approach to customer service and drive success for your business.

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About The Author

David is passionate about helping executives, business owners and team members improve their customer success and customer service skills, so that they can achieve their goals faster, easier and with better results. David believes that we can each make a difference in someone’s life for the better, one customer at a time.

David is also the number one, best-selling author of Rockstar Service, Rockstar Profits. He is the CEO of The Brownlee Group Training Company and an Fortune 500 Speaker and trainer.

He has been in customer service and customer success for over 30 years and trained over two million individuals and companies through his online courses, live events and coaching programs. David has coached over 7,500 one-on-one sessions with clients over the years.

David has trained individuals in customer success and customer service from Google, LinkedIn, Amazon, Walmart, Microsoft, ATT, Citibank, CVS, T-Mobile, Hewlett-Packard, Harley-Davidson and more. He currently lives in California, with his wife and two young children. When David isn’t working or with family, you can find him on a motorcycle, scuba diving somewhere or skiing down a mountain.

The time is NOW—don't miss out on unlocking transformative business growth! Your success story begins with the decision to act now!

GRAB YOUR COPY NOW