Retail Executives, Retail Business Owners and Customer Service Managers


I’ll train your teams in how to deliver a world-class customer experience every time.
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Let me train your team on how to deliver excellent customer service regardless of the pressures going on around them for only $749 a year!

Unlock the full potential of your team and let me teach them how to create loyal customers that will refer you business for free and never leave you. My program has never been more affordable and added more value to you and your team. For $749 a year, you’ll gain 24/7, full access to my online course, Customer Service Success which will provide you with all of the tools and strategies to turn your customer service efforts into a revenue generating machine.

6 Reasons Why You Will Win by Investing In the Customer Service Success Online Course for $749

The strategies in The Customer Service Success Online Course are used by retail’s biggest brands. David has been providing online training solutions for these companies to assist in preparing their teams to handle any customer service challenges that come their way. David has trained over 1M people in his online training videos and programs. 

The Customer Service Success Online Course will train your team when you don’t have time to. Your access to the course is 24/7 and can be viewed from your smart phone, computer or tablet. You will also get access to the audio programs to take on the go with you. 

The Customer Service Success Online Course will give you team a proven system that they can implement every day to make sure that every customer you have leaves happy. David will teach you how to build rapport with your customers in 30-seconds or less. That allows you to create relationships with your customers quickly and effectively so they will come back over and over again.

The Customer Service Success Online Program will show you and your team how to create an endless stream of quality referrals for your business in an easy-to-follow blueprint. You’ll be able to track your referrals and easily teach new team members how to use this process during onboarding.  

The Customer Service Success Online Course will create a pathway for your business to experience 5-star online reviews. That way, new prospective customers will know that you are a company worth trying for the first time. The strategies in the course can help you attract, retain and grow the number of customers you have.  

The Customer Service Success Online Course will show your team members how to turn around upset customers. When you turn around an upset customer and take excellent care of them, they are more likely to become a customer for life. Your team will discover the proven strategies on how to do this with every customer and with confidence.  

THE CUSTOMER SERVICE SUCCESS ONLINE COURSE

The fastest, easiest and most effective way to train your team in customer service. Guaranteed. We are so sure that you will love our program that it comes with an iron clad, 100%, 30-Day, money-back guarantee. 

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The Customer Service Success Online Course Offers:

  • How to obtain 5-star online reviews: You and your team will discover how to implement a proven customer service system that will get you positive results with any customer interaction.

  • How to turn around any upset customer: Your business will encounter an upset customer at some point. How you handle that customer will decide if they write you a negative online review and never come back or become an advocate for your business and continue to come back over and over again.

  • How to build and track a never-ending stream of free referrals: Our proprietary referral scripts and Referral Tracker TM will show you how to ensure that your customers are telling everyone who will listen that they need to visit your business. Your loyal customers will bring in new customers that can also become lifelong advocates.

  • How to create loyal, raving fan customers that will never leave you: When you use the techniques in The Customer Service Online Course with your customers, you will make them feel like they are guests that you never want to leave. When your customers feel this important and special in your business, you will become “their (insert your business market). They take ownership of enjoying your services and spreading the word. You now create an LTV (lifetime value) of your customer that your competition only wish they had!

Customer Service Success Online Course 

BONUSES

When you enroll now, you’ll also get access to all of David’s courses below, TOTALLY FREE!

Rockstar Customer Service Online Course
Success in Working Remotely Online Course
Customer Service Leadership Training
Rockstar Marketing Strategies
Rockstar Sales
Training

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HERE'S WHAT YOU'LL GET WHEN YOU ENROLL

24/7 ALL-ACCESS-COURSE MEMBERSHIP

$749 PER YEAR

(UP TO 25 TEAM MEMBERS)

  • Exclusive Facebook group community (Networking with people within the group) Opportunities to connect with a diverse community of learners and professionals
  • Exclusive Group coaching - Constructive feedback on assignments and assessments.
  • Access to exclusive networking events or forums.
  • Challenges and activities for the subscribers
  • 1 FREE merch of your choice(mug, cap etc)
  • Sticker (logo) Customer Service Success Certified
  • Endorsements from Mr. David Brownlee
  • Regular updates to course content reflect the latest trends and developments in the field. For example: How to nurture your loyal customers through email (check pinned article)
  • Payment plans (flexible payment options, such as monthly or quarterly installments) Early bird promotion
  • Assurance that personal and payment information is securely handled
  • 100% Money-Back Guarantee (customer support will try to gain them back or make them change their mind)
  • Timely and responsive customer support for technical issues and queries
  • The option to earn a recognized certification upon course completion
  • Access to alumni networks and career services. *Rockstar Certificate: RCS-certified (video shoutouts for DB personal endorsement)
  • Referral programs (for existing and new enrollees)
  • Masterclass replays 
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30-Day 100% Money Back Guarantee

If you are not satisfied for any reason with the Customer Service Success Online Course, just let us know within 30-days and we’ll give you 100% of your money back with no hassle. We are confident that you will love the course. Our intention is that you will use it for years to come in order to quickly and easy onboard new team members and offer continued education and professional development for your employees.

Hello, I'm David Brownlee

David believes that we all deserve to be successful in life and business. He also believes that each one of us has the power to create a positive ripple effect of kindness and respect for one another through our interactions. We make this impact, one person at a time.

David Brownlee is a customer experience, communication, and leadership expert. He is the CEO of The Brownlee Group, LLC and founder of the Rockstar Customer Service Training Program.

He is a two-time, number one, best-selling author of Rockstar Service, Rockstar Profits and Customer Service Success and has been featured in Time Magazine, People Magazine and others.

He is a former business coach and seminar leader for Tony Robbins and has conducted over 5,000 one-on-one coaching sessions with business owners and executives.

He has trained over 2M businesses and individuals from his online courses, keynotes, live events and coaching programs. His clients range from small businesses to large companies - from Harley-Davidson, and Oakley to Google and LinkedIn.

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