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DAVID BROWNLEE

THE #1 LEADING CUSTOMER SUCCESS EXPERT, AUTHOR, AND  TRAINER
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COMPANIES TRAINED BY DAVID

MEET YOUR COACH 

DAVID BROWNLEE

David Brownlee is the world’s most viewed customer success expert.  He is a two-time #1 best-selling author, speaker, and coach. 

He has trained over 2 million individuals and businesses through his online courses, live events, coaching programs, consulting, and over 1 million students on the platform. 

His clients range from small businesses to Fortune 500 companies across various industries.  From Google and LinkedIn in the tech world to Amazon and Walmart on the retail side, David's passion is helping you and your organization succeed.  He is one of the top LinkedIn learning instructors, with over 1,000,000 students on the platform.

“David Brownlee is the Customer Service Whisperer”
- Adrian Ma I NPR, Planet Money

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Want to experience David's passion and energy LIVE? 


Book David to speak at your next in-person or virtual event. David is also available to deliver customized training. Coaching or consulting from David is also available so that you can get results faster and easier and have fun doing it.

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Brownlee University Online Courses, where excellence in customer service meets convenience and affordability.


Unlock the full potential of your team with 24/7 access to comprehensive online training, empowering your team to handle any challenge effectively. With over 1 million individuals trained by David, these courses offer proven strategies retail giants use to effectively handle any customer service challenge. 

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On-Site Corporate Trainings


Elevate your team's skills and align strategies with business goals through our tailored programs. From enhancing customer service to empowering leadership and fostering positive workplace culture, our in-person courses cater to diverse organizational needs. Join over 2 million businesses and individuals trained by David Brownlee.

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Uncover the six keys to delivering a world-class experience

Dive into his number one best-selling book, "Customer Service Success," where you'll uncover the six keys to delivering a world-class experience. David Brownlee, renowned business coach, shares proven strategies to keep your customers delighted, ensuring they return time and time again. Learn how to create raving fan customers who will enthusiastically recommend your business to others.

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WHAT THEY SAY ABOUT DAVID

 
 
Guru#26 
World's Top 30 Customer Experience Professionals for 2023

David Brownlee is a world-renowned customer success expert, earning the prestigious title of Guru#26 in the World's Top 30 Customer Experience Professionals for 2023.

Brendon Buchard

New York Times Best-Selling Author and Growth Day Founder

Jay Leno

Emmy Award Winning TV Personality

Kevin Harrington

Shark Tank/ Inventor of the Infomercial

SUCCESS STORIES

"We had a lull in our customer service."

The strategies of Rockstar Customer Service helped us grow 30 percent year over year.


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Mathew Fink
CEO, Comfort Keepers

"Without Rockstar Customer Service, we not be at the level we are at today."

Rockstar Customer Service helped our company tremendously by taking our customer service to world-class status with our Fortune 500 clients. 

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Ricky Arriola
CEO, Inktel Contact Center Solutions

"We signed up to work with him for the next 12 months."

We have been waiting to work with David for some time now, the stars were aligned this year and we were able to get him as the keynote speaker for our company convention. David blew the roof off the joint! His energy and enthusiasm are contagious and he is an expert sales and customer service trainer.

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Shawn Fechter 
Vice President, Eaglerider

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LIFE CHANGING PROCESS

Your guide to finding the personal and professional improvement programs to fit your needs.

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Join the over 2 Million businesses and individuals trained by David!